HOTEL SANTIAGO PLAZA TERMS AND CONDITIONS
1. Introduction
The purpose of this document is to regulate the GENERAL CONTRACTING TERMS AND CONDITIONS of the online Pre-Reservation and Reservation services (hereinafter, and indistinctly, the online Pre-Reservation and Reservation services, or the services) of TORRES DE COMPOSTELA, S.A. (Hotel Tryp Santiago), with registered office at Rúa Restollal, 24, Santiago de Compostela, La Coruña, constituted by means of a public deed executed before the Notary Public of Vigo Mr. Alejo Calatayud Sempere, on February 26, 1997, and registered in the commercial registry of Pontevedra to volume 1929, folio 119, page 19108, and C.I.F. A-36818441 (at TORRES DE COMPOSTELA, S.A.), Tel. 981 53 49 49. The terms "You" and "User" are used here to refer to all individuals and/or entities that for any reason access www.trypsantiago .com (hereinafter, the website) or use the services.
2. Use of the Pre-Reservation and Online Reservation services by the User through the Website
Pre-Reservation Services
The online Pre-Reservation services are merely informative, and their sole purpose is to offer the user the possibility of checking the availability of a room in a hotel or city of their preference and interest.
Online Reservation Services
The deadlines for arrival at the hotel in each country are those indicated in the reservation made and will be indicated both at the time of contracting and in the reservation confirmation email.
3. Correct use of the content of the Web page by the User
3.1 Contents of the website
TORRES DE COMPOSTELA, S.A. declares that the industrial property rights included in this website, including but not limited to: articles, texts, designs, photographs, images, logos, videos, audios, databases, software, the website as a whole are of its property or are being legitimately exploited by virtue of agreements or licenses of third parties for its use and/or are duly protected by current regulations on Intellectual and Industrial Property, for which its use is prohibited without express prior authorization. by TORRES DE COMPOSTELA, S.A. All names, designs and/or logos that make up this page are duly registered trademarks. Any improper use of the same by a person other than its legitimate owner may be prosecuted in accordance with current legislation. The User undertakes to use the Web page diligently, correctly and lawfully and, in particular, undertakes to refrain from:
Infringement of Intellectual and Industrial Property Rights
TORRES DE COMPOSTELA, S.A. has a firm commitment to the protection of Intellectual and Industrial Property on the Internet. To this end, TORRES DE COMPOSTELA, S.A. states that it applies and implements high security standards to protect the content displayed on its website. However, despite this, extraordinary situations may occur that are not attributable to TORRES DE COMPOSTELA, S.A. that is beyond their control, which once identified and verified, will be corrected as quickly as possible.
Access to the Web and use of links
TORRES DE COMPOSTELA, S.A. is not responsible for the websites that are not its own, which can be accessed through links ("links") or for any content made available by third parties. Any use of a link or access to a non-proprietary website is made at the will and exclusive risk of the User. TORRES DE COMPOSTELA, S.A. does not recommend or guarantee any information obtained by or through a link, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or the information obtained through it, including other links or websites, of the interruption in the service or access, or the attempt to use or misuse a link, both when accessing the Web, and when accessing information from other websites from the Web.
4. Modification and subsistence of the General Contract Terms and/or Conditions
Modification
TORRES DE COMPOSTELA, S.A. reserves the right to modify these General Contract Terms and/or Conditions, informing users of the modifications made through the website www.trypsantiago.com
Subsistence
If one of the stipulations of these General Terms and/or Conditions of contracting is declared null, the rest of the General Terms or Conditions not affected by such nullity will remain in force for the parties in the agreed terms. That stipulation that could be affected by such nullity must be replaced, approximating according to law to the initially pursued intention.
No stipulation in this contract will in any way affect the mandatory provisions regarding consumers. If you are not a consumer, by accepting these terms and conditions you expressly waive your right of withdrawal.
5. Exclusion of warranties and liability
TORRES DE COMPOSTELA, S.A. does not guarantee the reliability, availability or continuity of the services made available to the user, for which reason any liability for damages and/or losses that may be due to the lack of availability, reliability or continuity of the website or its contents is excluded. services, although it will try to provide, to the best of its ability, technical assistance to the affected person, as well as try to immediately restore the interruption, making alternative means available to them, to the extent of its possibilities. in no case TORRES DE COMPOSTELA, S.A. will be responsible for losses, damages or losses of any kind derived from access and/or use of the website and the reservation system. The client may go to make any claim, either through the reception of the hotel itself, or through the email address [email protected]
TORRES DE COMPOSTELA, S.A. is not obliged to control and does not control in advance, the absence of viruses or elements in the contents, which may cause alterations in the software or hardware of the users or people who visit the web page, for which it will not be responsible for the damages and damages of any nature that may arise from the foregoing.
If TORRES DE COMPOSTELA, S.A. Despite acting with due foresight and diligence, could not provide the contracted rooms for reasons that are not attributable to them and there is an impossibility of providing the services under the agreed conditions, it will offer the user the possibility of opting for the full refund of the amount paid. or for the substitution of the contracted service for another of similar characteristics in terms of category or quality. If the substitution offered results in a lower category or quality service, TORRES DE COMPOSTELA, S.A. shall refund the difference to the user.
6. Applicable Law and Competent Jurisdiction
These General Contract Terms and/or Conditions are governed by Spanish Law. TORRES DE COMPOSTELA, S.A. and the User, for the resolution of any dispute that may arise with respect to its validity, execution, compliance or resolution, in whole or in part, submit, expressly waiving their own jurisdiction or any other that, where appropriate, may correspond to them. , to the jurisdiction of the Courts and Tribunals of Santiago de Compostela. This contract constitutes the complete and integral expression of the agreement between TORRES DE COMPOSTELA, S.A. and the user, and replaces all previous pacts, commitments, statements or agreements, both written and oral, that have previously existed between them.
The purpose of this document is to regulate the GENERAL CONTRACTING TERMS AND CONDITIONS of the online Pre-Reservation and Reservation services (hereinafter, and indistinctly, the online Pre-Reservation and Reservation services, or the services) of TORRES DE COMPOSTELA, S.A. (Hotel Tryp Santiago), with registered office at Rúa Restollal, 24, Santiago de Compostela, La Coruña, constituted by means of a public deed executed before the Notary Public of Vigo Mr. Alejo Calatayud Sempere, on February 26, 1997, and registered in the commercial registry of Pontevedra to volume 1929, folio 119, page 19108, and C.I.F. A-36818441 (at TORRES DE COMPOSTELA, S.A.), Tel. 981 53 49 49. The terms "You" and "User" are used here to refer to all individuals and/or entities that for any reason access www.trypsantiago .com (hereinafter, the website) or use the services.
2. Use of the Pre-Reservation and Online Reservation services by the User through the Website
Pre-Reservation Services
The online Pre-Reservation services are merely informative, and their sole purpose is to offer the user the possibility of checking the availability of a room in a hotel or city of their preference and interest.
Online Reservation Services
- The purpose of the Online Reservation services is to reserve those rooms that are intended by the User at the Hotel Tryp Santiago (TORRES DE COMPOSTELA, S.A.). The use of these online reservation services constitutes a contract between the parties with full and unreserved acceptance by the user of each and every one of the general terms and conditions that regulate its use, without being necessary or required by the parts your written transcript.
- Hiring procedure: Once the reservation has been made through the website, the user will receive an e-mail confirming their reservation. TORRES DE COMPOSTELA, S.A. will only be bound by those reservations confirmed by the user receiving the aforementioned email and under the conditions indicated therein. The user must verify the data collected in their reservation confirmation and notify TORRES DE COMPOSTELA, S.A. (at the address indicated in point 5 of these conditions), within twenty-four hours of receipt and in writing, any error noted. Otherwise, it will be understood that you are accepting the terms and conditions of the reservation expressed in the confirmation email.
- Guarantee: Once the confirmation email has been received and no observation has been made by the User within the indicated period, the reservation is firm and is guaranteed against the credit card provided by the User when making the reservation until arrival at the hotel.
- Resolution of the contract or cancellation of the reservation: The credit card is only a means of guarantee. The cancellation of reservations by the user will not cause early cancellation costs, as long as it is made before the time established as the limit in each country (local time of the hotel) on the day of arrival. After that time limit, TORRES DE COMPOSTELA, S.A. will charge cancellation fees as compensation, which will amount to the amount of the first night (VAT and taxes included). If you wish to make any changes or cancel your reservation, you must do so in advance of the date of entry provided in the original reservation specified in the particular conditions of the selected rate or offer. Otherwise, the corresponding specified charges will be applied.
The deadlines for arrival at the hotel in each country are those indicated in the reservation made and will be indicated both at the time of contracting and in the reservation confirmation email.
3. Correct use of the content of the Web page by the User
3.1 Contents of the website
TORRES DE COMPOSTELA, S.A. declares that the industrial property rights included in this website, including but not limited to: articles, texts, designs, photographs, images, logos, videos, audios, databases, software, the website as a whole are of its property or are being legitimately exploited by virtue of agreements or licenses of third parties for its use and/or are duly protected by current regulations on Intellectual and Industrial Property, for which its use is prohibited without express prior authorization. by TORRES DE COMPOSTELA, S.A. All names, designs and/or logos that make up this page are duly registered trademarks. Any improper use of the same by a person other than its legitimate owner may be prosecuted in accordance with current legislation. The User undertakes to use the Web page diligently, correctly and lawfully and, in particular, undertakes to refrain from:
- Suppress, elude or manipulate the "copyright", trademarks and other data identifying the rights of TORRES DE COMPOSTELA, S.A. or their owners incorporated into the content and/or products marketed from the TORRES DE COMPOSTELA, S.A. website, as well as the technical protection devices, fingerprints or any information mechanisms that they may contain.
- Use the contents and, in particular, the information of TORRES DE COMPOSTELA, S.A. obtained through its website to send advertising, communications for direct sales purposes or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people.
- Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or this is legally permitted.
- In general, use the contents in a manner, for purposes or effects contrary to the law, morality and generally accepted good customs or public order. TORRES DE COMPOSTELA, S.A. does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other property or right related to its website.
Infringement of Intellectual and Industrial Property Rights
TORRES DE COMPOSTELA, S.A. has a firm commitment to the protection of Intellectual and Industrial Property on the Internet. To this end, TORRES DE COMPOSTELA, S.A. states that it applies and implements high security standards to protect the content displayed on its website. However, despite this, extraordinary situations may occur that are not attributable to TORRES DE COMPOSTELA, S.A. that is beyond their control, which once identified and verified, will be corrected as quickly as possible.
Access to the Web and use of links
TORRES DE COMPOSTELA, S.A. is not responsible for the websites that are not its own, which can be accessed through links ("links") or for any content made available by third parties. Any use of a link or access to a non-proprietary website is made at the will and exclusive risk of the User. TORRES DE COMPOSTELA, S.A. does not recommend or guarantee any information obtained by or through a link, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or the information obtained through it, including other links or websites, of the interruption in the service or access, or the attempt to use or misuse a link, both when accessing the Web, and when accessing information from other websites from the Web.
4. Modification and subsistence of the General Contract Terms and/or Conditions
Modification
TORRES DE COMPOSTELA, S.A. reserves the right to modify these General Contract Terms and/or Conditions, informing users of the modifications made through the website www.trypsantiago.com
Subsistence
If one of the stipulations of these General Terms and/or Conditions of contracting is declared null, the rest of the General Terms or Conditions not affected by such nullity will remain in force for the parties in the agreed terms. That stipulation that could be affected by such nullity must be replaced, approximating according to law to the initially pursued intention.
No stipulation in this contract will in any way affect the mandatory provisions regarding consumers. If you are not a consumer, by accepting these terms and conditions you expressly waive your right of withdrawal.
5. Exclusion of warranties and liability
TORRES DE COMPOSTELA, S.A. does not guarantee the reliability, availability or continuity of the services made available to the user, for which reason any liability for damages and/or losses that may be due to the lack of availability, reliability or continuity of the website or its contents is excluded. services, although it will try to provide, to the best of its ability, technical assistance to the affected person, as well as try to immediately restore the interruption, making alternative means available to them, to the extent of its possibilities. in no case TORRES DE COMPOSTELA, S.A. will be responsible for losses, damages or losses of any kind derived from access and/or use of the website and the reservation system. The client may go to make any claim, either through the reception of the hotel itself, or through the email address [email protected]
TORRES DE COMPOSTELA, S.A. is not obliged to control and does not control in advance, the absence of viruses or elements in the contents, which may cause alterations in the software or hardware of the users or people who visit the web page, for which it will not be responsible for the damages and damages of any nature that may arise from the foregoing.
If TORRES DE COMPOSTELA, S.A. Despite acting with due foresight and diligence, could not provide the contracted rooms for reasons that are not attributable to them and there is an impossibility of providing the services under the agreed conditions, it will offer the user the possibility of opting for the full refund of the amount paid. or for the substitution of the contracted service for another of similar characteristics in terms of category or quality. If the substitution offered results in a lower category or quality service, TORRES DE COMPOSTELA, S.A. shall refund the difference to the user.
6. Applicable Law and Competent Jurisdiction
These General Contract Terms and/or Conditions are governed by Spanish Law. TORRES DE COMPOSTELA, S.A. and the User, for the resolution of any dispute that may arise with respect to its validity, execution, compliance or resolution, in whole or in part, submit, expressly waiving their own jurisdiction or any other that, where appropriate, may correspond to them. , to the jurisdiction of the Courts and Tribunals of Santiago de Compostela. This contract constitutes the complete and integral expression of the agreement between TORRES DE COMPOSTELA, S.A. and the user, and replaces all previous pacts, commitments, statements or agreements, both written and oral, that have previously existed between them.
